I’m writing this right after I laid off my Community Manager Danny Luu. 😢 😤
I feel heartbroken, lost, and just plain sad. This list below is heartbreaking as well.
I can’t seem to write anything about Customer Marketing this week as it all seems trivial. This week is all about open jobs and folks who are open to work.
Now this will only work if we all take action. Please forward this episode to people hiring, looking for jobs, your HR team, and repost on LinkedIn.
Open to Work
Customer Marketing, Advocacy, and Comms, Community
Melissa Roy- Former Customer Marketing at Citrix (India)
Melissa Brown - Former Customer Marketer at Confluent
Pooja Venugopal- Former Program Manager at Google
Dmitri Dolgusin - Former Senior Manager Global Customer Advocacy at Oracle
Lawrence Scott - Former Customer Marketer at Salesforce
Taylor Bogar - Former Customer Marketer at Chilipiper
Deborah Kearns - Director of Communications
Jeanne Talbot - Customer Marketing or Communications
Stephanie Graham - - Scaled Customer Success (cool)
Mindy Lyons Blackstock - Customer Marketing
Emma Miller-Crimm- Former Customer Marketer at Talkdesk
Tim Newborn - Global Customer Marketing and Advocacy Manager
Jennifer Lyons - Advocacy Program Manager/Customer Marketing
Kaitlin Bernstein - Former Customer Marketing Advocacy at SFDC
Audrey Zigmond - Customer Marketing/Event Marketing/Growth Marketing
Joel Primack - Community Guru :)
Jill Nolan - Former Customer Advocacy and Engagement Leader at Oracle
Newly Added:
Terry Hassen - Marketing leader with deep versatility across markets and marketing methods.
Maria Saia Fernandez- Wants to break into Customer Success/Marketing
Camille Rose Shortridge - Former Mass Market Customer Advocacy Lead at Zoom
Demand Gen
Frank Schieber - - In search of Director level.
Pooja Mansukhani- Director, Integrated Campaigns & ABM
Mollie Leon - DG/ABM
Nicola Cooper - Integrated global campaigns | Event management | Customer marketing | Digital marketing | Customer experience
Kimberly Weber - Sales and Marketing Leader
Daisy Manzano - Marketing Professionals
Shea Jeffcoat - Influencer Marketing
Sales
Richard Tate - Account Exec
Graci Fulkerson - Account Exec
Debra Demskis Director of Sales
Jordan Luvisi - Sales Executive (highly recommended)
PMM or Product Manager
Danielle Doherty - Former Product Marketer at Degreed
Prashanth Shankara - Open to Customer Marketing
Sander Buitelaar - Former PMM at Rudderstack
Gabriel Brown - Former Group Product Manager at Sendoso
Partner Marketing
Amanda Twomey - Former Growth Partnerships at Goldcast (open to event Marketing)
Alie Campbell - Open to partnerships, community, content, events, CMA.
Customer Success
Whitney Smith Mott - Customer/Client Success Manager (CSM)
Leilani Carbonell - Head of Customer Success
Luke Laffolter - CSM
Nellys Diaz - Looking for a role in CS
HR
Nicole Santistevan- Human Resource Generalist
Josh Tebbs - Open to People and/or Operations, HRBP, Chief of Staff, Head of People
Tammy San - HR Generalist
Breana Bergman - Program management and talent acquisition. Formerly at Microsoft
Gandolfo Inguaggiato - Talent Care Advisor IBM | Experience Talent Acquisition/HR/Onboarding Professional
Project Management
Nina White - Program Manager • Project Manager • Product & Technology Manager • Customer Success Manager • Contract Coordinator • Quality Assurance
Kade Nilson - Program Manager
Trying to break into tech
Miriam Stella Hunter- Actively applying for jobs in Sales Enablement or Training. One of my greatest talents is working with people, relating information and training in a unique way, and creating a connection and relationship!
CMA Jobs
Sr. Customer Marketing Manager at Cohesity
Looking for: management of their customer advocacy program
Customer Insights Marketing Manager at ZoomInfo - Waltham, MA (On-site)
Salary: $95k-$105k Looking for: Management of ZoomInfo’s customer community and NPS/CSAT program
Customer Marketing Manager at Dynatrace -
Salary: $105-$150k Looking for: end-to-end management of global expansion programs
Customer Marketing Manager at 6 River Systems - Waltham, MA (Hybrid)
Looking for: management of their customer advocacy program & upsell/cross-sell campaigns
Customer Marketing Manager at Stripe - San Francisco (On-site)
Looking for: someone to build integrated marketing campaigns that drive engagement and product attach throughout customer base
Axios - Associate Director of Customer Marketing
Zscaler- Senior Customer Advocacy Manager (12 Month Fixed Term Contract)
London, England, United Kingdom
Jasper is hiring for a Sr. Customer Marketing Manager
Quickbase - Customer Reference Marketing Manager
Autodesk - Customer Marketing & Reference Manager
Future jobs
Allison Bukowski - “I am updating a job description soon and hiring for a marketing manager responsible for programs/operations. I'm also looking for a free-lance events planner.”
The Rebuy Engine Team is growing! I'm looking to fill a few key roles in our Customer Success org:
The Launch Manager and Merchant Success Manager roles are fully remote, Merchant facing roles that would be great for someone who wants to bring their ecomm game to the next level. You'll work with some of the coolest, most innovative brands on the internet to create intelligent shopping experiences with Rebuy.
The ideal candidate for these roles is resourceful, collaborative, has impressive communication skills, and is relentlessly obsessed with providing high value, awesome experiences to our merchants. We're looking for all stars who embody our company values of Empathy, Hard Work, and Respect. 🤝
DM Aaron Dungca
Also, if you are in Arizona and need new headshots or anything photography/videography related, Valerie Fox is the BEST!
While you are looking for a job, Captivate Collective has a great certification that will beef up your resume.
The CAP (Customer Advocacy in Practice) Certification leans heavily to the practical. The Business Impact module teaches different levels of advocacy practice maturity, methodologies for progressing your programs taught by vetted practitioners, and always see real life examples. This is a great option for beginner to intermediate customer marketers.
But you have to hurry because it's literally in less than two weeks. Use my promo code SOULMATE30 to get yourself 30% off!
More Digital Resources
Catch up on previous newsletters here.
Latest resource to help you while you are interviewing- CMA Career Framework
Check out my video course Measuring the ROI of Customer Marketing & Advocacy if you want to showcase the ROI of your programs. Enjoy your 40% off during this hard time.
I took my metrics sheet out of the course as an extra offering. Customer Marketing & Advocacy Metrics Spreadsheet is available now if you aren’t ready to purchase my course.